Read on to find:
* The Pinnacle of Success- Serpentini Chevrolet of Strongville (Ohio) received F&I and Showroom Dealer of the Year honors.
* The Quick Study- Stephanie Cooper went from newbie to seasoned pro in just a few years.
* Sizing Up the CFPB’s Threat
* Driving Tech into F&I and Showroom
* A More Transparent F&I and Showroom
* Reaching the Summit- More than 1,000 dealers, agents and industry professionals gathered inside the "Paris Hotel", Las Vegas for Industry Summit 2013.