Read on to find:
* A New Direction (COVER STORY) - Principle Auto's Mark Smith found success after abandoning some of his group's tried-and-true sales strategies. Now he's looking to take that change a step further.
* High Mileage, High Demand - F&I product providers and agents are keeping a close eye on used-vehicle prices, which they say are trending right into the hands of F&I offices.
* In the Driver's Seat - The auto finance industry broke several records in the fourth quarter of 2015, with loan balances and new-vehicle finance amounts and payments reaching new highs.
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On the Point
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