Read on to find:
The 100% Rule - Your processes for total compliance and F&I sales should be designed to meet a common goal.
Viewpoints - Attendees weigh in on the Inaugural Compliacen Summitt
BBG Platter and a Bud Light - Ziegler prepares his mind and body to address quality issues at Fiat Chrysler, GM's latest public relations campaigns and a wave of unintended air bag deployments.
Innovations - Smart, smiple products and services were designed to drive sales and enhance the customer experience.
Write Your Legislator - Losorelli v. CarMax illustrates the value of 'cure' statutes to dealers in California and other states.
Detective Work - Steve Fox learned the hard way that dealers must test the automated technology they rely upon to drive internet sales.
Jump-Start Your Dealership: Look for accounting efficiencies by considering the changes you would make if you were starting from scratch.
Turn Dealbreakers Into Dealmakers - Higher cash down payments allow special finance customers more choices for vehicles and financing.